What do I need to get started?

Want to work with SocialBee? Then get your Social Media Profiles ready, because you don’t need much to do so. You can either follow our Onboarding Wizard or read below for what you need to do:

Connect profiles

First, you need to connect your Social Profiles to our platform, so we can give you what your heart desires - results. To connect your profile you will need to log in on SocialBee, then access your Profiles tab for your Workspace. To do so, go to your User Settings, then to Workspace Profiles. 

Once you’ve accessed your Profiles page, you will be able to see if you already have any connected profiles (if you signed up with a social profile, it will already be connected). You will also be able to see a panel that allows you to connect social profiles from platforms like Twitter, Facebook, LinkedIn, Instagram, Pinterest and Google My Business. Click connect on the one that matches the platform you want to connect.

You’ll be able to connect any of the following:

  • Twitter Profile
  • Facebook Profile (through our mobile app*)
  • Facebook Page
  • Facebook Group
  • LinkedIn Profile
  • LinkedIn Company Page
  • Instagram Account (through our mobile app*)
  • Instagram Account (through Buffer**)
  • Instagram Account (through Hootsuite***)
  • Pinterest Account (through Hootsuite***)
  • Google My Business Location

*You can publish posts to your Instagram account and Facebook Personal Profile via our mobile reminders app (in Beta). Read more about our mobile app.
**You can connect your Instagram account through Buffer. Read more about our Buffer Integration.
***We can only connect Pinterest accounts through Hootsuite at this time. Read more about our Hootsuite Integration.

Create posts

Once you’ve connected your profiles, you need to start creating the content you want to set out. If you’ve chosen a Concierge Service, your designated bee will do this for you. Otherwise, please refer to our Content Documentation to see how to create your posts and your categories. 

Setup schedule

All done with your content? Time to schedule it for posting. If you’ve chosen a Concierge Service, your designated bee will do this for you, according to the best practices or your specifications. Otherwise, please refer to our Posting Documentation.

Put things on running

Now you’re all set up. All that’s left to do is enable your content. On your main dashboard, you have an overview of your accounts and what’s enabled on each. You can click the toggles to enable or disable the Content (so that it starts posting).

On this dashboard, you are also able to View Your Next Posts for each social profile you connected or access your Schedule Setup for each social profile. 

If you have questions, always contact us

Once you’ve been through all of the above, you’re good to go! However, if you have any questions or need clarifications along the way, don’t be afraid to ask

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